Politique de confidentialité de C2RO™
Dernière mise à jour : mars 2022 (Disponible uniquement en anglais)
Some provisions may exceed regulatory requirements. In such circumstances, C2RO has full discretion concerning their application.
We invite you to contact our Chief Privacy Officer, with any questions concerning this or any other C2RO data protection notice.
WHO WE ARE
C2RO is an AI enterprise software company based in Montreal, Canada. It offers Privacy-aware AI video analytics for physical spaces using proprietary edge-cloud AI and computer vision technologies. C2RO’s main product, Perceive, provides businesses with a scalable and robust analytics tool for data-driven decision making, ensuring safety measures, and helping them transform their physical facilities into engaging and immersive environments for visitors. C2RO solutions are built for scale and reuse existing surveillance cameras while being compliant with the most restrictive data privacy regulations in the world.
C2RO assumes full responsibility for the information it collects via the website and has appointed a Chief Privacy Officer (“CPO”) located in Canada, and a “Data Protection Officer” (“DPO”) located in Europe to oversee the compliance of C2RO with the Privacy Laws.
C2RO CONTACT DETAILS
55 Mont-Royal W., Unit 970
Montréal, Québec, Canada
T: (438) 771-5367 | E: email@example.com
TO CONTACT C2RO DATA PROTECTION OFFICER (EUROPE)
32, rue la Boétie
T: (+33) 156-436-880
TO CONTACT C2RO CHIEF PRIVACY OFFICER
55 Mont-Royal W., Unit 970
Montréal, Québec, Canada
T: (+1) (438) 771-5367
WHAT WE COLLECT WHEN YOU VISIT OUR WEBSITE
We collect information that you voluntarily provide us through responses to blog posts, surveys and contact forms. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, or to resolve complaints or concerns.
C2RO also collects certain personal information when you request publicly available resources through our website or when you fill out our contact form. In these cases, you may provide us with your name, job title, company name and URL, industry, and contact information, such as e-mail address, phone number, and address. We may also collect your information as it relates to our product and services.
WHAT WE DO WITH THE COLLECTED INFORMATION
The collected information regarding the online visitors of our website may be used in the aggregate for research and development relating to our website and/or for future site development and upon your request, to send you promotional materials. In particular, we may use information gathered about you for the following purposes:
To monitor interest in our range of products and to assist us in tailoring the content of our website to your needs by collecting information about your preferences through tracking of patterns page views on our website.
To understand our audience and their interests in publicly available resources through our websites including our product sheets, customer use cases, whitepapers, blog posts, and so on.
Respond to your comments, questions, or inquiries regarding available website resources.
In circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
C2RO may track your IP addresses for system administration, to report aggregate information, site tracking, to prevent our servers from being abused.
HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION
C2RO will not disclose personal information that you provide on its website to any third parties except under the following circumstances:
We reserve the right to disclose anonymized and aggregated information to appropriate authorities to protect our rights, as well as to investigate fraud, or to respond to a law enforcement request. We may also disclose it to authorities designated by applicable laws such as in conjunction with a subpoena, a government inquiry, litigation, dispute resolution or similar legal process (including lawful access by a foreign court, law enforcement or government agency). We may also disclose it if you are reporting an adverse event/side effect, in which case C2RO may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities.
Please note that any of these disclosures may involve the storage or processing of Personal Information outside of Canada and may, therefore, be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you click on these links and leave our site, please be aware that C2RO does not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We are committed to ensuring that your information is secure. C2RO is committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. As an organization, C2RO employs security safeguards that are customary in the software industry. We have put in place the physical, organizational, and technological measures necessary to protect the confidentiality, integrity and accessibility of the information we process based on its level of sensitivity. Examples of such measures include rigorous personnel training, restricted access to information on a need-to-know basis, encryption of information in transit and well-defined internal policies and practices. We have also implemented a thorough data breach mitigation, response, and notification process.
YOUR RIGHTS AND HOW TO EXERCISE THEM
You have various rights in connection with our processing of your Personal Information while using our website. These rights include the rights to access, rectification, objection, restriction, portability and erasure. C2RO has implemented an access request procedure and we invite you to contact us with any questions you may have concerning your privacy or our processing of your Personal Information at firstname.lastname@example.org.
In Particular, you may choose to restrict the collection or use of your Personal Information in the following ways while browsing in our website:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by C2RO for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com.
HOW WE RESPOND TO A REQUEST
C2RO will generally respond to all requests within 28 days of the receipt of all necessary information. In circumstances where C2RO may not be able to provide an answer, or if additional time is required to fulfill a request, we will advise you in writing.
C2RO may not release certain types of information to Data Subjects based upon exemptions specified in applicable laws. Where possible, C2RO will sever the information that will not be disclosed and provide the Data Subject with access to the remaining information. Should C2RO be unable to provide access or disclose Personal Information to the Data Subject, C2RO will provide the Data Subject with an explanation, subject to restrictions.
Data Subjects may learn more about the process or obtain assistance in completing an access request by contacting firstname.lastname@example.org.
MONITORING OR OVERSIGHT MECHANISM
The C2RO Follow Up Committee conducts periodic reviews of incidents and issues raised by Data Subjects to identify and address systemic problems. The Committee also ensures that C2RO remains compliant with Privacy Laws and that its security technology offers the highest levels of information protection.
MAINTENANCE AND REVIEW
This Policy is effective as of March 1, 2022, and supersedes all prior versions. The next review is scheduled for fall 2023.
C2RO reserves the right to interpret the Policy at its sole discretion and to make changes as it deems appropriate from time to time without the requirement of advance notice.
Privacy Laws continue to evolve and, as a result, this Policy may be amended by C2RO from time to time at the full discretion of C2RO without any prior notice or liability to a Data Subject or any other person. The collection, use, and disclosure of a Data Subject’s Personal Information by C2RO will be governed by the version of this Policy in effect at that time.